Our Story
Who are we:
Elite3 Pro consists of talented sales and consulting professionals who bring years of expertise in retail, distribution and manufacturer sales experiences. We are passionate about the technology industry we serve and care about the relationships we've developed over the decades. We understand the expectations placed on us as a manufacturers' rep firm, and we're committed to doing our best for our customers and the manufacturers we represent.
When & Why:
Elite3 Pro's roots go back to 2006 with a predecessor firm called Elite Marketing. This firm was created out of necessity to meet the increasing demands to support the ever-changing technology landscape and the purveyors that support them. The vision was to deploy a new rep model that not only placed importance on control automation but would embrace the growing presence of lighting and network integration. Our ability to recognize and understand the adaptation of various technology platforms while incorporating our passion for audio and video gives us an edge in the marketplace. Embracing the industry convergence over the last 15 years between the residential and commercial channels has helped us identify and nurture new opportunities for all the technology partners we represent and support.
What we do:
Our company's culture has three pillars, starting with being the resident expert for the brands we represent. The two other pillars are understanding and embracing the dynamics associated with the markets we serve and doing all we can do within our power to deliver quality and reliable customer service to the customers we support. We encourage continued education, sharing best practices, and embracing innovative thinking to assist our efforts. We always think outside the box and continually push ourselves to excel in this business. Ultimately, our success is measured by the success of all our technology partners, manufacturers and customers.
We are... Your professional technology resource
Our Team
Dale Pugh
President
Sales & Management
dale@elite3pro.com
Office - (832) 260-0486
*Based in Houston
The aspiration for success and a vision to achieve it has been the fuel behind the company's co-founder for the last 25 years. Like so many in this industry, his first exposure to A/V technology came in the early 90s selling 12-volt audio at retail. Not long after, he found his professional calling as a manufacturer rep and hasn't looked back since.
Roles & Additional:
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Outside sales and customer support
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Territory Managed - Houston, Texas-Mexico Border
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CPMR Certified
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Sales & marketing training
Aaron Bayer
VP - Sales & Marketing
Sales & Management
abayer@elite3pro.com
Office - (832) 260-0481
*Based in Dallas
As an industry veteran with over 25 years of experience, Aaron has worked as a regional manufacturer, a custom integrator and a manufacturer rep. His career background provides the team and the manufacturers we represent with an invaluable pool of expertise to tap into. In short, between his love for technology and his diverse professional experience, Aaron is a crucial contributor to our overall success.
Roles & Additional:
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Outside sales and customer support
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Territory Managed - Dallas / Fort Worth, East & West TX, Waco
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Technical acumen - site survey & system calibration
Aaron McAllister
Customer Support Mgr
Inside Sales
aaron@elite3pro.com
Office - (832) 260-0483
*Based in Houston
Having spent the last 20+ years in this industry, he's amassed a number of skill sets that have proven valuable in supporting our customers. His love for technology and his understanding of our manufacturers' inner workings make him an essential part of our formula for success.
Roles & Additional:
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Inside sales & technical support (PO/RA submission & customer service)
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Initial lead process management (End-User and Business)
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MDC detailing & training (Houston locations only)
Derick Alba
Regional Territory Director
Outside Sales
derick@elite3pro.com
Office - (832) 260-0482
*Based in Baton Rouge
Derick has been a part of the consumer electronics industry for over 20 years. His journey started in a sales role at Circuit City and eventually evolved into a management role working for Apple for 13 years before joining our team. He brings a passion for technology and audio and an incredible wealth of network and IoT knowledge. And more importantly, he shares the same desire and determination to help our partners grow and succeed.
Roles & Additional:
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Outside sales and customer support
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Territory Managed - Houston, Beaumont, and Louisiana
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Network savvy and an audio gear head
Jay Penick
Regional Territory Director
Outside Sales
jayp@elite3pro.com
Office - (832) 260-0484
*Based in Oklahoma City
As a 35-year industry veteran, Jay's sales talents and passion for music have allowed him to evolve from a retail salesperson selling audio for 10 years to a successful manufacturers rep for the last 25 years. Having supported every category over the years, Jay is well-versed in managing any challenge that comes his way.
Roles & Additional:
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Outside sales and customer support
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Territory Managed - Oklahoma, Arkansas, Panhandle TX, Dallas / Fort Worth
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Best practices - promoting, selling & customer retention
Eric Lefebvre
Regional Territory Director
Outside Sales
eric@elite3pro.com
Office - (832) 260-0485
*Based in Austin, TX
Eric has been in the Audio, Video and Security custom installation channel for over 15 years. He first cut his teeth on security, where he spent several years working for a large security integration group. He then changed his path by joining Wave Electronics, working at the Austin location, where he spent over 6 years in a sales role and, at one point, Branch Manager. He was also involved in their commercial sales team, where he worked with AV groups designing repeatable system packages those groups could deploy nationwide. Between Eric's existing knowledge of the residential and commercial channels, the relationships he's established over the years with dealers and distributor partners, coupled with his quality reputation and integrity, provide an immediate positive impact on the territory he manages as well as the Elite3 team as a whole.
Roles & Additional:
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Outside sales and customer support
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Territory Managed - Austin, San Antonio, Central TX, Corpus Christi / Victoria
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Security and Commercial AV experience